Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

My husband and I just had our counters replaced with Hoover Custom Tops. From start to finish, everyone was helpful and kind. The lasering process was very quick and painless. When we went in person to pick out the stone, Brenda was incredibly knowledgeable and expedited the process. They were able to then come within a week and remove our old countertops, haul them away, and put in our new countertops and sink. The men who came out to our house were very friendly, clean, and courteous while in our home. The entire process took less than two hours and the countertops couldn't look better. They also caused no damage to our existing cabinets or flooring. Overall, we are incredibly pleased with Hoover Custom Tops and thrilled about our new counters! ~ Mary E
We traveled to Hoover Custom Tops in search of vanity tops for two bathrooms, and could not have been more pleased with the attention, service and quality of installation that we received. Everyone was so accommodating and patient as we worked through our decision process, even as I asked to personally pick the placement of the cutouts on both vanity tops. They were timely in all aspects of service and the installers were courteous and skilled. We chose backsplashes, and the patterns on both vanities were meticulously matched. We are ecstatic with our new vanities and would very highly recommend Hoover Custom tops to everyone. Additionally, we anticipate renovating our master bath in the near future and will definitely be returning to Hoover Custom Tops! Zero complaints from this satisfied customer! ~ Cindy B
Celeste, Andy, and the entire installation team at Atlantic Stoneworks were exceptional! From start to finish, they took the time to work with me, answer my questions, and make sure everything was exactly right. Everyone was incredibly patient, kind, knowledgeable, and professional. They have a huge selection of both remnants and full slabs, with so many beautiful options to choose from. The entire process was also impressively quick and timely without sacrificing quality. I HIGHLY recommend Atlantic Stoneworks for any stone or countertop needs. Exceptional service, exceptional quality, and wonderful people to work with. I could not be happier with my experience. God bless them! ~ Christie B
I just renovated our beach home, we had a company install quartz countertops and did an awful job. Hoover tops went over to examine my countertops within a week of being asked to. Mark was very thorough to inspect to offer me options. I ended up having to replace a few hours and he could repair 2 areas. He jumped right on it and stayed in constant communication with me. He was able to get everything replaces very quickly which was amazing, considering how busy they were. He wanted to get it done so we could enjoy our beach place before summer. Very considerate and unexpected! Very Professional and clean install! ~ Kristi H
Can not say enough positive about Atlantic Stoneworks! They have a wide assortment to choose from to get your perfect countertop. Their pricing was very good. I was able to go see the entire slab so no surprises. They were timely with quote, tenplate and installation. Every person i dealt with was professional and kind from Jennifer who helped with selection and quoting, Mike that showed me the slab and Eduard who installed. 10 out of 10 recommend! Will not be using anyone else from now on. It looks so much better and I don't even have the backsplash in yet! ~ Marta S
We are so thankful for Hoover Countertops! Our builder allowed us to shop around for our quartz counters and I am so glad he did. We went to the Hoover showroom and met with Mark who listened to our needs and wants. He made the whole process so easy from start to finish. We found his prices very competitive and we even purchased our sinks from him. The measuring and install were done in a timely and professional manner. We would highly recommend this company and we are so thankful for their excellent service. A photo is worth a thousand words…. ~ Pat B
Do you like a challenge? I challenge you to find a reputable, established countertop company who does better work, and delivers better value than these folks. I have been fortunate enough to have their help in multiple locations, with multiple projects. New countertops, …their pricing is very fair, and they get the job done, on time, no excuses, no cutting corners. We had a job with a 14 foot countertop that had to be lowered into the kitchen by a crane, … over the house and onto the back deck. But, the crane didn’t have the right angle to reach the deck, … so these guys got 8 of their team members and carried the counter top up 2 flights of narrow stairs. OMG, lol. Yes, …that happened. They perfectly matched up the veins on the quartz Calacatta countertops, like surgeons. Flowing, perfect alignment. They helped us with 4 showers thresholds, and multiple bathrooms, laundry rooms, ect. Old fashioned, ethical, reliable, trustworthy. No need to shop around. The answer is Hoover. Thanks Mark, and G, and crew!!! ~ Vincente J
We had a great experience with Atlantic Stoneworks! From our first interaction, the team has been kind, patient, and responsive. They helped us find just the right granite for our project and were also able to help us meet a tight project deadline. The installation team did a great job getting the countertops set and left the space cleaner than they found it. If you are looking for high quality workmanship and excellent customer care, I highly recommend Atlantic Stoneworks. ~ Brian E
Hoover was amazing from start to finish. From the moment I stepped into their showroom and met Mark the owner I knew it was a great fit. He has so many options and was very helpful with making the perfect selection for my home and design style. Install was a breeze and the team was top notch, so polite and knowledgeable in what they do. We have gotten sooo many compliments on our quartz. Every area that they touched became my favorite. I highly recommend them! ~ Amy M
I recommend Hoover Tops for anyone looking for professional work all the way around. I wanted a granite top for my new bathroom vanity. After trying one company and losing weeks of time, Hoover Tops was exceptional in their customer service and excelled in their communication with me keeping me informed from start to finish. My bathroom's remodel is nearly complete and I love the entire look...my titanium granite countertop added just the beauty I was looking for! ~ Patricia G
From the moment we stopped into their showroom, to the final install of our gorgeous new granite countertop, Hoover Custom Tops has given us the white glove treatment! The experience could not have been anymore painless. Mark and his staff have been courteous and professional throughout the entire process. Deadlines were always met and appointments that were scheduled always kept and on-time! Stop in and see Mark & Amanda. You will not be disappointed! ~ Lew B
Hoover Custom Tops were a pleasure to work with for our kitchen remodel. I had to make extremely last minute changes to our design due to my inexperience with countertop designs, Mark and G worked hard to reschedule me on their calendar and came through with all the solutions to my problems. Hoover Tops is very professional and great at what they do! I have recommended Hoover to everyone I know looking for countertops! ~ Brandon
We are OBSESSED with our countertops! They were installed early May 2023, and I still am in love every time I walk into the kitchen. Hoover Tops made our countertop experience so easy. Their turnaround time was so fast and their prices were even better. We recommend them to everyone we know doing home remodeling or even new builds! They will have a lifetime customer out of us! Thank you! -The Jackson Family ~ Katelyn M
Jennifer was so accommodating throughout the entire process of my purchase. She answered every question and returned every phone call promptly. Her customer service was top notch! Also, the installers were very polite, professional and made sure we were pleased before leaving the job. I will definitely use Atlantic Stoneworks again for my countertops. ~ Toni M
We worked with Linda at Atlantic Stoneworks for the countertops in our whole house, and we had a wonderful experience with Linda and the fabrication crew in Kinston, too. They are VERY knowledgeable about the products offered. The quality of the product, the fabrication work done, and the installation completed were all top notch! You will not go wrong if you decide to work with them! ~ Dan R
Atlantic Stoneworks provided friendly, knowledgeable, responsive, and skilled personnel throughout the selection, preparation, and installation processes of our new bathroom countertop. Brenda and Tyler were outstanding company representatives! Would highly recommend Atlantic Stoneworks for all your countertop needs. ~ Ron&Kim W
The staff was very helpful in finding quartzite that we loved, and very responsive to questions and revisions in our planned design. Estimates, measurements and installation were much faster than our earlier experiences, and the result is beautiful. We would highly recommend Hoover to anyone looking for countertops! ~ Thomas G
Great product, great price and great people to work with!! Knowledgable and friendly staff. Mark is a wonderful business owner and truly cares about his customers and the finished product. We had quartz countertops installed and they are beautiful! Highly recommend for all areas surrounding Kinston!! ~ Meg
The service we got from Hoover Customer Tops in providing all the counter tops for our new house was fantastic. The staff worked with us to advise us on how to get what we wanted in the most economical way. Then when it was time to install, the end results were better than we could have imagined. We were very happy with the entire experience. ~ John T
Hoover Custom Tops is wonderful to work with. The staff there takes their time when working with you. They are very knowledgable about their products and can match their knowledge with your needs. The installation team was on time and very neat. They left my home in great shape. I will use Hoover Custom Tops for future projects. ~ Dunyil M
Couldn’t not recommend Mark & Hoover Custom Tops more highly! I remodeled my kitchen and my countertops are by far my favorite thing! They’re such a statement piece and shine throughout the whole kitchen. I’ve truly never seen countertops like them! Mark and his team are professional, communicative, and friendly! You won’t be disappointed. ~ Carly H
After remodeling my bathroom I can easily say the easiest part was the process of picking out and installing my countertops. Mark and his team did a fabulous job from the ease of picking out the material to the professionalism and efficiency of the installation. I would highly recommend this locally owned business for your countertop needs. ~ Maura F
Hoover Custom Tops did an amazing job from start to finish. From going into the show room and having Mark help pick out the perfect counter top material, to the installation process, everything was fantastic. The installers were friendly, extremely efficient, and timely. 10/10 would recommend and will use again! ~ Caroline S
I am so pleased with our new counter-top. Brenda helped me select the perfect piece of quartz and the installation team was very professional. I definitely recommend their work and plan to use them again for any future improvements. Thanks for doing such a great job. ~ Lisa J

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